—— Buy one get one free on agarwood incense sticks, discounts are ongoing ——

FAQS

Products

Who can smell it?

Agarwood is commonly used without any problem, and there is nothing that should be tabooed by anyone.

What is Guan style Agarwood?

Guan-style agarwood is a specialty product of Dongguan City, Guangdong Province, and a national geographical indication product of China.
Guan-style agarwood is a solid crystal containing oil produced using the Guan-style agarwood tree as a carrier and using traditional production techniques in a specific environment. Guan-style agarwood incense has a long history and is a treasure of agarwood. It has been a tribute to the imperial court since the Tang Dynasty. It is a representative material, cultural and spiritual source of Dongguan.
According to historical records, Guan-style agarwood trees have been planted as early as the Eastern Han Dynasty. In the Tang Dynasty, Guan-style agarwood became the most prestigious royal tribute in Dongguan and was included in the system. By the Ming Dynasty, Dongguan had initially formed a complete industrial chain of acquisition, processing, and trading. During the Wanli period of the Ming Dynasty, Dongguan had formed many major trading markets for Guan-style agarwood. Among them, Yaxiang Street in Liaobu Town was the most prosperous. It was the famous incense market in Guangdong at that time. Countless Wan-style agarwood were traded here, and then went out to sea from Hong Kong and dispersed to Southeast Asia and even countries around the world have promoted the exchange and integration of Chinese and foreign fragrance cultures.

What is the difference between Guan style agarwood and other agarwoods?

Although Guan style agarwood and other agarwood are precious natural spices and medicinal materials, there are some differences between them:

1. The source and distribution are different. Guan style agarwood is mainly produced in Guangdong, Guangxi, Hainan and other places in China, especially Dongguan, Guangdong, which is named after its centralized sorting place in history; agarwood is mainly distributed in Southeast Asia, such as Vietnam, Laos, Cambodia and other countries. As well as Hainan, Guangdong, Guan style agarwood and other places in China.
2. Aroma and taste are different. The aroma of Guan style agarwood has a strong floral and fruity aroma when you first smell it, and when you smell it carefully, it has a touch of sweetness and coolness; the aroma of other agarwood is richer and deeper, with a strong woody and earthy aroma, and some varieties Agarwood also has a special medicinal aroma.
3. Use and value are different. Guan style agarwood is used in traditional medicine to promote qi and relieve pain, warm and stop vomiting, relieve qi and relieve asthma. Other agarwoods are widely used in spices, medicinal materials and collections because of their unique aroma and medicinal value.
It should be noted that Guan style agarwood and other agarwoods are essentially the same. They are both resin combinations of the Aquilaria sinensis tree. The main differences lie in the place of origin, aroma characteristics and use value.

What is the role of agarwood?

Agarwood has the effects of promoting qi and relieving pain, warming and stopping vomiting, relieving qi and relieving asthma. It is mainly used to treat chest and abdominal distension and pain caused by cold qi stagnation, stomach cold vomiting, kidney deficiency and asthma, etc.

Pharmacological effects of agarwood:

1. Effect on the digestive system: The volatile oil contained in agarwood can promote the secretion of digestive juices and bile.

2. Effect on the cardiovascular system: Agarwood can significantly resist myocardial ischemia caused by pituitary hormone; agarwood also has a certain antihypertensive effect.

3. Effect on the nervous system: Agarwood has the effect of prolonging sleep time and anti-spasmodic effects.

4. In addition, agarwood has certain anesthetic, analgesic, muscle relaxant and other effects; agarwood decoction has strong anti-inhibitory effects on typhoid bacilli and Shigella flexneri.

How to distinguish true and false agarwood?

TURE:
Purely natural planting and harvesting.
Lightly incense, suitable for many places.
Keep burning.
Natural without chemical. additions

FALSE:
Adding chemicals to achieve unnatural conditioning effects.
Has a pungent smell
Easy to extinguish
Counterfeit products

Payments

HOW LONG DOES IT TAKE TO GET MY ORDER?

It may range from 3-9 business days, depending on your location

WHY IS MY ORDER STILL PROCESSING?

It is our priority to process (and ship) orders on the same business day. Orders placed after 1 PM PST on Fridays or over the weekend are processed on the next business day. Larger orders may require longer times to process.

DO YOU PROCESS ORDERS ON THE WEEKEND?

Our warehouse is open Monday through Friday. Orders submitted after 1 PM PST on the last business day of the week (usually Friday) would be processed on the following business day (usually Monday).

DO YOU OFFER RUSH SHIPPING?

Rush orders may be available with additional processing and shipping fee.

I GOT MY PACKAGE BUT ONE OR MORE ITEMS ARE BROKEN, WHAT DO I DO?

Agarwood and its packaging are extremely fragile and damage may occasionally occur during shipping. We are happy to refund shipping losses upon providing valid documentation and verification.

I DON’T LIKE THE ITEMS I BOUGHT, CAN I RETURN THEM?

Your complete satisfaction is important to us. We will gladly issue refunds for items returned within 15 days of delivery*. (Shipping costs are non-refundable) See Return Policy for details.

I PLACED AN ORDER BUT I CHANGED MY MIND, CAN I CANCEL THE ORDER?

Yes, we want to you to be happy with your purchase. Please email us at inda168@outlook.com  immediately to cancel your order. See policy for details

ARE THERE REFUNDS FOR SALE ITEMS OR SPECIAL ORDERS?

No, since Sale Items or Specials Orders are considered final sale items; there would be no refunds or exchanges.